How We Work - AMC Commercial Cleaning - Professional Cleaners

How We Work

At AMC Commercial Cleaning, we employ rigorous, high-quality management principles across our entire organisation. This results in a highly efficient and comprehensive services that our clients can trust implicitly.

With regards to your commercial cleaning requirements, we implement a three-tiered approach, resulting in a high quality, personalised cleaning service.

  1. Dedicated Site Supervisor
    Your site supervisor is your main point of contact and is responsible for the day-to-day management of staff and ensuring a consistently high quality cleaning service.
  2. Customer Service Manager
    As a support mechanism for the site supervisor, your Customer Service Manager will be responsible for conducting regular site audits, ensuring that cleaning standards are performed to a high level, and weekly priorities are set and achieved for your building.
  3. State Operations Manager
    Our State Operations Manager meets with your team on a monthly basis, or as necessary, to conduct additional audits and to discuss any additional or unique cleaning requirements.

Approachable & Accountable

Your Site Supervisor & Customer Service Manager are available 24 hours a day, 7 days a week to assist you with cleaning and maintenance issues – it’s like having your own Building or Facility Manager, without the massive overheads!

Primarily, their role is to successfully induct cleaning staff into your premises to execute your cleaning services as per your requirements, with no disruption to your business whatsoever. Additionally, they will follow up with you and offer ongoing quality control and support.

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How Commercial Cleaning Work

Progressive Communications Systems

The AMC Commercial Cleaning Integrated Management System

In 2007, we became one of the first service organisations in Australia to implement an externally audited Integrated Management System (IMS). Our highly innovative Integrated IMS is used across the business to efficiently and effectively manage staff, collaborate on tasks and communicate with our customers, resulting in highly efficient services that delivers the utmost in accountability.

AMC Commercial Cleaning’s IMS system was implemented in conjunction with the following certifications:

Backed with the prestigious triple certification, choosing AMC Commercial Cleaning for your building cleaning, or other specialised commercial cleaning requirements, is a choice your business can be confident about.

Get in touch with us to discuss the AMC Commercial Cleaning management process in further detail or to request a cleaning quote.